FAQ

Products

What allergens are contained in your products?

All of our products may contain peanuts and other trees nuts due to being manufactured on equipment that processes peanuts and other tree nuts. Certain nuts contain milk and/or sesame. Certain products containing nuts may also contain egg, milk, wheat, soy and/or sesame and are labeled according to current allergen regulations.

How can I find out more information about a product?

You can learn all about our products on their individual product pages. If you have any other questions or thoughts, let us know by emailing info@squirrelbrand.com.

Are your products gluten-free?

John B. Sanfilippo & Son, Inc. (JBSS) recognizes sources of gluten as defined by the FDA: wheat, rye, barley and their crossbred hybrids like triticale. Our facilities allergen control program, labelling program, and procedures work together to assure that product matches the label and articulates in the ingredient statement presence of gluten ingredients where appropriate. Some of our product offerings do contain gluten and are produced and packaged within the same facility. The separation, segregation, and sanitation measures that we take are verified to indicate that we appropriately manage gluten segregation. We routinely test our gluten free products to ensure that they do not contain traces of products that contain gluten.

Does your facility contain milk allergens?

Milk is one of the allergens in our plant. This includes casein and whey. Nuts may be run on shared equipment with these milk products.

Are your products non-GMO?

Squirrel Brand Nuts Products may or may not contain GMOs.

What is the shelf life of your products?

We can only guarantee the freshness of our products up to the best-by date. This date is used as a guideline for our consumers and as a point of reference for our records.

Where do I find the best-by date on your packages?

The BEST-BY date can be found on the back of the packaging.

Your package indicates that your nuts are processed in the United States. Are they grown in the United States?

Our nuts are grown in the United States unless stated otherwise on the label. Nuts grown in other countries, per current regulations, require the Country of Origin Labeling.

If nuts are seasoned or coated they are considered substantially transformed and do not require Country of Origin labeling per current regulations.

What is the best way to store nuts?

Store nuts in a cool and dry area. You can also refrigerate them to help extend their freshness.

Are nuts roasted in cooking oils that contain trans fats?

No, our nuts are roasted in cottonseed, peanut and/or sunflower oil.

What processes do you use to reduce the risk of the presence of harmful pathogens in your products?

Our nut products are treated or pasteurized before being sold to consumers in North America to provide consumers with a safe and quality product. Several methods are commonly used in the processing of nuts which include roasting, steaming and propylene oxide (PPO). The U.S. Food & Drug Administration (FDA) has approved PPO treatment as an acceptable form of pasteurization for almonds. PPO is a surface treatment which has been approved for use on foods since 1958, and is widely used for a variety of foods such as other nuts, cocoa powder and spices.

Where do I find the UPC code?

The UPC is located under the barcode where the product is scanned at the store during purchase. The UPC code is 12 digits.

What should I do if a store sold me an expired product?

If you purchase any of our products from a retailer or wholesaler and the product is past the best-by date, we recommend that you return or exchange the expired product directly at the location where it was purchased.

General

How do I contact your Company?

Contact our Consumer Relations Department email at info@squirrelbrand.com or at the toll-free number 1-800-874-8734. Hours: Monday through Friday, 8:30 a.m. – 4:30 p.m. Central Time

Where can I find career opportunities at your company?

Careers can be found on this link: https://jbssinc.com/careers/. Here you will be able to search for any open positions and complete an online profile.